Secure mail news articles. ........Date:
2/1/2003
UPS marks 2002 with key awards from customers
Source:http://ups.com, Source date:
Six of the world's most respected manufacturers and retailers recognized UPS (NYSE:UPS)
during 2002 for outstanding service, quality commitment and innovation. They include
Best Buy, Chrysler Group, General Binding Corporation, Jostens, Toyota Motor Sales,
USA, and Wal-Mart.
The awards were each based on stringent criteria, and highlight UPS's outstanding
leadership in logistics management, customer satisfaction, problem-solving initiatives,
reporting accuracy and on-time reliability.
- UPS was one of only 22 award winners selected from Best Buy's
vendor base of more than 2,200 companies. The Best Buy Co., Inc. "Bravo
Award" recognizes UPS for "…passion and dedication to speed
and innovation, honesty and respect," and "business excellence."
Best Buy was one of the first companies to integrate UPS CampusShip, a Web-based,
desktop technology that provides shipping functionality to users on corporate
campuses or at remote locations. Additionally, UPS Supply Chain Solutions
provides Best Buy ocean freight and air services.
- For the eighth straight year, UPS received the 2001 Chrysler Group
Gold Award for its innovative technology such as UPS CampusShip, which was
deployed across the company's retail dealer network. "Due to these technology
and e-commerce solutions, the UPS program has provided immediate savings to
many dealerships," explains senior vice-president of Chrysler Group E-Commerce,
Gary Dilts.
- General Binding Corporation (GBC), the world's leading manufacturer
of binding and laminating office equipment, recognized UPS for outstanding
service for the third year in a row with its "Continuous Improvement
in Service" award. In addition to delivery of GBC's products to businesses
around the United States, UPS provides the company with web-based tracking
and rate and service selection.
- Jostens, whose products include yearbooks, class rings, graduation
products, school photography, and products for athletic departments and their
fans, named UPS its "Small Package Quality Carrier of the Year"
for the third year in a row. The recognition is the result of Jostens' Quality
Carrier Program, which includes an in-depth biannual evaluation that focuses
on key quality measurements.
- For the fourth year in a row, Toyota Motor Sales, USA named UPS
its "Air Carrier of the Year" at the auto maker's annual Logistics
Partners Meeting. Selection criteria included monthly on-time performance,
logistics operations evaluations, cost control, carrier relationship, professionalism
and safety, among many other attributes.
- Of the more than 400 Full-Truckload, Less-Than-Truckload and small
package carriers serving Wal-Mart, UPS was among the select few recognized
at the retailer's Core Carrier Conference, winning the honor as Wal-Mart's
"Small Package Carrier of the Year." Over the 20-year relationship
with Wal-Mart, UPS has built a dedicated account team that includes both on-site
accounting, project management and technology support managers. Among their
successes, the team implemented an automated manifest system that minimizes
manual key entry and set the standard for Wal-Mart's carrier manifest requirements.
"The loyalty of our 1.8 million daily customers, and their success, is reward
enough for UPS, but awards such as these make our work even more gratifying as
we look back on another outstanding year," said John Beystehner, UPS senior
vice president of worldwide sales.
UPS is the world's largest express carrier and package delivery company and
a leading global provider of specialized transportation and logistics services,
serving more than 200 countries and territories. With more than 260 heavy jet
aircraft, UPS Airlines is the 9th largest in North America and the 11th largest
in the world. UPS Worldport, its all-points international air hub, is located
in Louisville. Headquartered in Atlanta, the company resides on the Web at UPS.com.
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