Available 24/7 on www.fedex.com/us, FedEx Global Trade Manager gives customers access to customs documents and regulatory advisories for more than 200 countries, allowing customers to look up import and export requirements for each country based on shipment and commodity information. Previously, 42 countries were covered.

The Product Profiles feature of FedEx Global Trade Manager has been expanded, allowing international shippers to quickly and efficiently create, store, edit, group and manage information for up to 500 commodities. In addition to managing commodity databases with advanced sorting and grouping capabilities, customers can also upload large commodity databases from a CSV file with the Product Profiles feature.

The International Denied Party Screening tool, which allows shippers to see if any individuals, companies and other parties have been denied international business transactions, has also been expanded. Screening results now include information from European Union and United Nations countries, Japan, Canada and US lists. The database is searchable for restrictions by country, company name, customer name or even address on FedEx Global Trade Manager.

With enhancements to FedEx Ship Manager at fedex.com, customers may now automatically receive a tracking update if there is a delivery issue with a shipment. Shippers can arrange for FedEx to send an email message plus a tracking update in one of 16 languages, to as many as four email addresses. Customers now also have the ability to process 25 multiple-piece shipments at one time, an increase from ten multiple-piece shipments.

Customers can also check the status of a package anytime online, store up to 2,000 names and addresses for future use, prepare shipping labels for repeat shipments to the same address, arrange for courier pick up in several countries, and receive an account-specific courtesy rate quote. FedEx Ship Manager at fedex.com automatically stores 45 days of shipping history, and customers can prepare labels quickly with as few as two clicks using Fast Ship Profiles.

According to executive vice president, FedEx Express, international, Mike Ducker, FedEx connects more than 90% of the world's GDP, and is the largest customs entry filer in North America.