Oftel has published draft conditions that set out the requirements that operators will need to meet in order to provide electronic communications networks and services.

They will replace the obligations contained in current telecoms licences which will be scrapped when the new conditions come into force in July 2003.

The requirements cover the inclusion of specific terms in contracts, procedures to resolve customer complaints, and a requirement to provide necessary services for consumers with disabilities.

Operators will also have to provide reliable network services and negotiate interconnection arrangements with other network operators.

And under a 'must-carry' condition, certain operators may be required to carry specific channels or programmes over their networks. The conditions will be backed by powers to fine companies up to ten per cent of turnover if they breach the conditions when the Communications Bill becomes law.

The new arrangements will provide a much more streamlined and flexible regime for current and new operators and service providers.

David Edmonds, Director General of Telecommunications, said:

"Oftel has begun the process to implement the new regulatory framework set out in the Government's Communications Bill.

"Oftel is putting in place a new simplified system with a single set of duties and obligations to guarantee universal service, consumer protection and network reliability.

"The new general conditions that will apply to all operators and service providers is a major component of this work.

"Consumer protection is at the heart of the new conditions, backed with tough powers to fine companies that breach them when the Communications Bill becomes law.

"The new general conditions will establish a framework for interconnection and access, which is a key building block to create competitive markets.

"Later this year, Oftel will publish separate draft conditions that will specifically apply to individual operators that have significant market power or are required to provide a universal service obligation, in addition to the general conditions."