|
BemroseBooth
News Intelligence Centre |
| Secure Logistics news articles. ........Date:
11/1/2002 Intermec And U.S. Fleet Services Mobile Application Selected As Finalist In Aberdeen/AFSMI Study Source: www.intermec.com., Source date: Intermec Technologies Corp., along with its customer U.S. Fleet Services, has been selected as a finalist featured in the joint Aberdeen Group/AFSMI (Association for Services Management International) study, "What Works: Ten Significant Implementations in Service Management." Intermec was selected as one of 10 American companies that best exemplify the impact that an integrated, multi-channel business and technology initiative can have on a business and its customers. U.S. Fleet Services is the nation s largest on-site, commercial fleet refueling company. Intermec helped U.S. Fleet automate its fuel delivery business with rugged wireless, Pocket PC® 710 mobile computers, mobile 782 printers and an 802.11b wireless network to virtually eliminate manual data entry and billing errors and to provide immediate information to the company s customers via a U.S. Fleet Extranet. Each of the winners is being honored at the AFSMI S-Business Education Summit and Expo this week at the Georgia World Congress Center in Atlanta, Ga. "These Top Ten companies have successfully implemented and adopted services management technology to better serve their customers and improve their own bottom line performance," said Christopher Fletcher, vice president and research director with the Aberdeen Group. "What Works shows that the focus of any service organization has to begin and end with the customer relationship." "This recognition of Intermec as a leader in the field service arena is confirmation of our commitment to companies that want to automate their processes and offer great customer service," said Mike Colwell, Intermec vice president of solutions marketing. "We are honored to receive such an industry award for our field service solutions." The "What Works" survey focuses on the use and application of recent technology, communications, business management and application innovations. All survey submissions related to business services management applications, which include enterprise service management, field workforce management or s-business. About Aberdeen Founded in 1988, Aberdeen Group is a leading IT market analysis and positioning services firm that helps Information Technology vendors establish leadership in emerging markets. The firm provides IT market intelligence, positioning, and market acceleration services to established and start-up technology companies. Aberdeen is accessible via the Web at www.aberdeen.com. About AFSMI The Association for Services Management International (AFSMI) is a non-profit professional organization dedicated to furthering the knowledge, understanding and visibility of executives and managers in the services industry. The Association provides a global platform that enables its members to exchange experiences and opinions, thereby advancing services leadership and creating successful s-business growth. Founded in 1975, AFSMI enables managers to grow in professional competence through education, training, research and networking opportunities. More information is available at www.afsmi.org. About Intermec Intermec Technologies Corp., a UNOVA Inc. (NYSE:UNA) company, has been named Microsoft Corp. s OEM Embedded Partner of the Year. Intermec is a leader in global supply chain solutions and in the development, manufacture and integration of wired and wireless automated data collection, Intellitag® RFID (radio frequency identification), mobile computing systems, bar code printers and label media. The company s products and services are used by customers in many industries to improve productivity, quality and responsiveness of business operations, from supply chain management and enterprise resource planning to field sales and service. For information about Intermec, visit www.intermec.com. To learn more about how companies can benefit from Intermec s supply chain
technologies, contact Intermec Technologies Corp., 6001 36th Ave. West, Everett,
WA 98203 USA; telephone 800-347-2636; or visit Intermec's web site at www.intermec.com.
To learn more about UNOVA, visit www.unova.com.
|