TNT has announced its domestic foray in India, making it the first multinational brand in India to offer international and domestic services using an integrated air and road network.
Starting today, TNT India will offer air network solutions to customers, including Time Definite, Day Definite and Value Added Services.
TNT will also be the first express company to launch two unique money-back guaranteed services under Time Critical called TNT Sameday (door-to-door same day delivery) and 9am Express (early next-day as soon as offices open). Both services offer proactive delivery updates within one hour via mobile / email.
The road network services will commence by mid-March 2006, as part of the company's Phase 2 expansion plans.
TNT aims to be the leading integrated player in the Indian market by 2010, and the company will make an investment of around €100 million into the Indian market over the next five years.
To spearhead its expansion plans, TNT has increased its offices from 17 to more than 50 locations. By the end of 2006, there will be more than 144 offices across the country. TNT has also expanded its depot space from 80,000 to more than 300,000 sq.ft with a fleet of more than 1,000 vehicles that will cover close to 300,000 km per day.
“We have been operating our international express services in India for the past twelve years,” said James McCormac, chief operating officer of TNT's Express division, adding that the company has made huge investments across manpower, infrastructure and IT. “India has huge business potential, and our expansion plan is clearly in line with our strategic intent to focus on and develop in emerging markets.”
“As the economy booms, surface transport will turn out to be the real advantage,” said Abhik Mitra, managing director - TNT India. “TNT's expertise in this segment is clearly established with the successful operation of the European, Asian and Middle East road networks. The TNT India road network will offer an attractively priced, fast and reliable mode of transport to customers. It will also be one of the most critical factors in establishing us as a clear leader in the integrated express distribution segment.”