FedEx Corp has announced the launch of FedEx® Critical Inventory Logistics, a supply chain service that enables customers to more efficiently manage high-value and time-critical inventory.
The service will focus on customers in the telecommunication, semiconductor, biomedical and other high technology industries.
According to Tom Schmitt, president & CEO of FedEx Global Supply Chain Services, this service will significantly reduce customers’ costs by reducing inventory while providing more efficient network planning and the ability to choose shipping options based on timing and cost.
The FedEx networks that will be utilised for this service include:
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FedEx Global Supply Chain Services for customer service, operational management centralised parts and device storage, distribution and replenishment
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FedEx Kinko's and FedEx Express locations for the forward deployment and distribution of parts or devices
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FedEx Express, FedEx Ground and FedEx Freight for next day shipping or other delivery options
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FedEx Custom Critical and FedEx Express for urgent, same day service
FedEx Critical Inventory Logistics will allow customers to deploy replacement parts at FedEx Kinko's centres throughout the US, including several 24-hour locations. The use of FedEx Kinko’s 1,450-location network allows customers to keep supplies accessible for an increasingly mobile workforce.
FedEx Critical Inventory Logistics personnel work with customers to first determine how to best position their critical inventories throughout the FedEx network and develop plans to optimise their supply chains. Once the service is in place, orders are fulfilled by identifying the best sourcing locations and transportation option that meets the required delivery time or service level desired by the customer.
The service includes full customer support and single point of contact 24/7 from the dedicated FedEx Critical Inventory Logistics customer centre. Same-day fulfilment and extended order times are provided, and the network can be used to eliminate the need for regional warehouses. Customers are given real-time, next flight out and courier visibility, event notification, monitoring, recovery and proof of delivery.
