DHL has launched ProView™, a suite of web-based shipment visibility and event notification tools to enhance access to transit status information for ground parcel and air express packages.
ProView enables DHL customers to obtain a broad or specific view of all incoming and outgoing shipments. It also gives DHL customers real-time event notification when a shipment or group of shipments reaches key transfer points - such as transiting an international gateway, en route for courier delivery, or potentially delayed due to an incorrect address.
Shipment notification filters built into ProView give customers more control over the types of notifications they want to receive - by individual shipment or a summary of shipments grouped by billed-to account number.
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ProView features include:
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Shipments summarised by event category and by receiver-billed, outbound, and 3rd party payment
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Supports all US billed account numbers and associated shipments
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View status of return shipments
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View status of Import Express shipments
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Option to import CSV file with multiple account numbers during registration process
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Real-time automated notification of specified events
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e-mail or SMS text notification
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Unlimited storage for notification contacts
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Customisable by waybill, account, contact, and events
