Jerry Fountain, President for Verizon Wireless Carolinas and Tennessee region, presented OneTone Telecom the Lowest Customer Churn Award for the 2002 region at its annual Summit meeting located at the South-eastern Headquarters for Verizon Wireless in Greenville, South Carolina.
OneTone Telecom, which has locations spanning three states, activates over 10,000 customers annually as an exclusive authorized retailer for Verizon Wireless. Travis Crane, Chairman & CEO for OneTone Telecom, stated “This prestigious award represents the quality of customer care instilled in our company employees which prevents customers from leaving Verizon Wireless and selecting another cellular carrier.”
Chris Dixon, President and COO, stated “we are very pleased with this type of award because it reflects our strong commitment to our customers and to Verizon Wireless.”
Verizon Wireless, the nations largest cellular company, has been focused on customer retention since the passage of Telecom Act of 1996, which allowed other major cellular carriers including SunCom, NexTel, Sprint PCS, and Cingular to compete with Verizon Wireless for this area.
OneTone Telecom, Inc. is an integrated retail communications provider offering cellular, satellite, and pager services. OneTone’s corporate offices are located in Seneca, S.C. and employs
